AI Dream Guide

    Privacy Policy

    Last updated: December 15, 2024

    1. Introduction

    Welcome to AI Dream Guide ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our dream interpretation service.

    2. Information We Collect

    2.1 Information You Provide

    • Email Address: When you purchase a premium interpretation, we collect your email address to deliver your personalised dream interpretation.
    • Payment Information: Payment details are processed securely by Stripe. We do not store your credit card information on our servers.

    2.2 Dream Content

    Important: Dream text, optional answers, and generated interpretations are stored so we can deliver your results, support your request, and prevent duplicate processing. We keep this data only as long as needed for those purposes and then delete or anonymize it where possible.

    2.3 Automatically Collected Information

    • Browser type and version
    • Device type
    • IP address
    • Pages visited and time spent
    • Referring website

    3. How We Use Your Information

    We use the information we collect to:

    • Deliver your purchased dream interpretation to your email
    • Process payments securely
    • Improve our service and user experience
    • Respond to customer support inquiries
    • Send transactional emails related to your purchase
    • Comply with legal obligations

    Your dream interpretation is generated automatically by AI. We do not routinely review dreams or interpretations, and a human will only access your content if you contact support or if it is required for security or legal reasons.

    4. Data Sharing

    We share your information only with:

    • Stripe: For secure payment processing
    • OpenAI: For AI-powered dream interpretation (dream content is processed to generate your results)
    • Email Service Providers: To deliver your interpretation results

    We do not sell, rent, or trade your personal information to third parties for marketing purposes.

    5. Cookies and Tracking

    We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.

    For more details, please see our Cookie Policy.

    6. Data Retention

    • Dream Content and Interpretations: Retained only as long as needed to deliver the service, provide support, and prevent duplicate processing. We delete or anonymize where possible.
    • Email Address: Retained for transactional purposes and customer support.
    • Payment Records: Retained as required by law and for accounting purposes.

    7. Your Rights (UK GDPR / GDPR)

    If you are located in the UK or EEA, you have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to or restrict processing of your data
    • Data portability
    • Withdraw consent at any time

    To exercise these rights, please contact us at [email protected].

    You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local data protection authority.

    8. International Data Transfers

    Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

    9. Security

    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

    10. Children's Privacy

    Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

    12. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    Email: [email protected]